Turkey’s flag carrier earned ‘Diamond Standard’ status in the health and safety category, the company announced Tuesday.
“Reviewed alongside other airlines, Turkish Airlines achieved the Diamond status which symbolizes the highest health and safety level, thus maintaining its unparalleled service approach and quality in these extraordinary times,” it said in a statement.
Organized by the Airline Passenger Experience Association (APEX) and SimpliFlying, the online audit was conducted with 10 categories and 75 touchpoints in mind as answers about health and hygiene precautions were entered with concrete indicators by the participants.
From the outset of the COVID-19 pandemic, Turkish Airlines has demonstrated a step-by-step customer health safety plan as expansive as its 127 country route map, APEX CEO Joe Leader noted.
Turkish Airlines, established in 1933, has a fleet of 363 passengers and cargo aircraft flying to 319 worldwide destinations in 127 countries.
Source: Anadolu Agency
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